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Asia/Pacific Computer Services is pleased to provide
at no charge -- on an "as is" basis -- CAPTURE, which is a Lotus Notes
database application that may be freely used, subject to the Terms and
Conditions below. If you do not agree to the terms and conditions, you
must not use this database or any derivative of it.
Please read the CAPTURE Terms and Conditions of usage, at the bottom of
this page.
CAPTURE is freeware. That's right, NO COST to you ever. No
limitations. You can donate if you want, but that's certainly not required.
THE DESIGN PHILOSOPHY OF CAPTURE:
Often, a simple application solution is quite good enough, rather
than an application with many features and options. CAPTURE was designed to be
extremely easy to deploy, manage and use, and so should require minimal or
no training since only assumes regular Lotus Notes usage skills. We think
that CAPTURE is functional enough to be useful in many situations, while
not being overly complex or difficult to master and use effectively.
CAPTURE is a simple "customer relationship management" (CRM) database
application. In its design we have tried to deliberately avoid the more intricate aspects
of CRM, with the aim of CAPTURE being suitable for a range of
organizations and industries
(as well as being easier to learn and use). Various other vendors offer a
range of full-featured Notes/Domino CRM applications
if that's what you need, but they tend to be rather complex to learn, deploy and use
-- not to mention somewhat
on the expensive side!
You could well find that CAPTURE has enough features to be quite adequate
for your CRM needs. If not, then at the very least you will find CAPTURE
to be a good (and extremely well-priced) introduction to CRM applications
for IBM Lotus Notes/Domino, and a launching point for you to investigate
the various heavyweight CRM suites on offer from other vendors.
If you want a straightforward, easy-to-use solution and don't need the many functions of those other CRM solutions,
CAPTURE may be just right for you. And CAPTURE will be very easy on your budget, since it's
provided free!
WHAT CAN YOU DO WITH CAPTURE?
Use this application to track activity with your
customers, and the resources allocated to the customers. The term
"customers" covers organizations which have already purchased your
products or services, prospects (who might purchase them), plus your
suppliers and business partners who provide you with products or services
or who market and support them. While this terminology tends to be that of
a typical manufacturing, distribution or services company,
CAPTURE is useful for all sorts of organizations. Other terms that
you might use instead of "customers" are "clients", "members",
"associates" and the like.
For a new customer, you must first create a Customer Profile to
describe basic facts about the customer (company or other type of
organization). You can set up a parent
customer with any number of subsidiary customers. Then you create Project Profiles and Contact Profiles for
each
customer (there can be separate projects and contacts the parent customer). You can have any number of Project Profiles and Contact Profiles
per customer. Then you can track all activity you might have with the
customer in general, and with each individual project or contact person.
You can track many different kinds of activity between us and a
customer/prospect:
(including the assignment of tasks and the
controlling of their timely resolution)Phone Call Reports (whether initiated by
you or by the customer)Sales Call Reports (when you
actually meet with the customer)Miscellaneous Activities (anything not covered by the above
three items)
Over time, you will build up a history of this activity with all your
customers.
Thereafter, anyone in who has a relationship with the
customer/prospect/supplier/partner can come to this database to review the
history of activity between us and the customer. A sales person might
review the latest activity before making a sales call. A developer might
log marketing support or technical activities related to the customer or
prospect. Management might track action items from the time they are
specified, to the assignment of a person responsible, and finally to their
ultimate resolution.
To broaden its applicability,
we made it easy to adjust various settings and tables in CAPTURE to suit
your type of organization with its own style of operation and
terminology. For example, you might prefer to use the term "client"
rather than the default term "customer", the term “Associate” rather
than "Sales Rep", or the term “Campaign” instead of "Project". Selection
lists -- such as action types, customer and contact categories, calling
cycles, project stages and currency codes -- are all easily
configurable. This provides considerable flexibility to the way you
deploy and use CAPTURE in your particular environment.

(Click the image to view a larger, clearer
version)
WHO WILL USE CAPTURE?
Anyone using IBM Lotus Notes and Domino, from
the smallest organization or group upwards, could use CAPTURE,
You can use CAPTURE if
you want to store and share information about customers
(or "clients" or "prospects" or "partners" or "suppliers" or "distributors" or
"members" or "affiliates", and so on). You can easily
configure CAPTURE to use terminology appropriate to your organization's
environment. For example, you can specify your organization's name ("company" name) and
preferred terminology such as
"Account Executive" rather than "Sales Representative",
"Advertising Campaign" rather than "Project", a list of currencies to
select from for financial values, and the like. This brings a considerable
degree of flexibility and adaptability to the ways that you can use CAPTURE.
The
obvious use is by sales/marketing teams. but CAPTURE could be used by all
sorts of groups: hardware or software product support, Help
Desk, legal department, credit section, senior management,
manufacturing and so on. And thinking more broadly, because it's free
CAPTURE should also be of interest to clubs and
societies, non-profit groups, etc -- even to single individuals -- anywhere that relationships and
activities need to be recorded and tracked for personal or group purposes.
WHAT IS THE THE "URE" IN CAPTURE? -- USAGE REPORTING EXTENSIONS:
Gather and
analyze comprehensive document usage metrics ...
CAPTURE
includes an implementation of our NotesTrackerTM
technology for the tracking and reporting of document usage. When you
activate usage tracking for a CAPTURE database, you'll be able to see who
Creates documents, Deletes documents, Reads documents and Updates which
fields in them (you'll see the field contents before and after each
change). More information about NotesTracker (including terms of use and
pricing) may be found by clicking
the following button:
Currently (as of 12 April 2007) CAPTURE Version 2.1 incorporates NotesTracker Version
5.0 capabilities.

NotesTracker
voice-annotated animations
WHAT IS PROVIDED IN THE DOWNLOAD:
The CAPTURE database is provided, fully functional and with no restrictions as to how you use it,
but with its design hidden to protect our intellectual property (particularly in the NotesTracker technology).
REQUESTING ENHANCEMENTS TO CAPTURE:
We plan to make some enhancements to the CAPTURE freeware,
and will consider adding small features that you might suggest. Some
enhancements that were made in Version 1.1,arose from excellent suggestions from a user
in Buenos Aires. The key determinant is that any such requests
must be of a generally-applicable nature. We want to avoid falling into
the trap of
creeping featurism. Therefore any new features must comply with our overall concept that
the freeware version of CAPTURE must remain a simple and
easy-to-use application. (Also, the requests must not put a burden on our limited
development resources. Remember that after all CAPTURE is freeware, and we'll
need to be very selective about which of your requests to implement as
freeware!)
CUSTOM-TAILORED FORMS OF CAPTURE:
If you are interested in using CAPTURE but need significant modifications
to meet your requirements, we certainly will consider performing the
modifications for you -- at reasonable rates for our professional
services. We will license the resulting product to you (with unhidden
design) for your exclusive use. The one proviso is that since CAPTURE has
built-in NotesTracker code we'll expect you to purchase the appropriate
level NotesTracker
license. (See a few paragraphs above for more about NotesTracker.)
And even if you don't need any major functional changes you still might wish to
purchase a CAPTURE license so that you can make minor changes such as in
forms appearance or layout, or to globalize it (translate it from
English into one or more other languages).
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Click the following link or image to download...
CAPTURE VERSION 2.2.00
Released 30 October 2008

Download size approximately 3.7 MB
Please don't forget to send us an e-mail if you
like (or don't like) CAPTURE and any interesting experiences you have in using it!
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We have spent very many hours developing and enhancing CAPTURE.
While it will always be a totally free application, voluntary donations
are gratefully accepted to help defray our development costs and to fund future development.
Please send us a contribution.
Any amount,
to the extent that CAPTURE is of value to you.
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Version 2.2.00 added tailorable page headings, requested by a
user,
for better "branding" of each CAPTURE database.
Version 2.0 added a considerably-improved interface, an extremely useful Notes
mail merge,
numerous small improvements, plus internal NotesTracker views.
CAPTURE Version 2.1.00 has some small usability fixes/enhancements,
plus one major enhancement ... the inclusion of
NotesTracker Version 5.0
which includes "Special" documents, e-Mail alerting, tracking of pasted
and mail-in documents, and more.
Version: 2.1.01 (released early on 13 April 2007) - minor changes.
Version: 2.1.02 (released late on 13 April 2007) - enhancements and minor fixes.
Version: 2.1.03 (released 23 January 2008) - Bug fix for selection of sales person's name in Customer Profile.
Version 2.1.04 (released 29 January 2008)Bug fixes, plus minor enhancements
Still available here:
CAPTURE Version 2.0
Still available here:
CAPTURE Version 2.1
The built-in/font>
Help About This Database
and Help Using This Database documents
contain user guidance and security/administration details.
This is also downloadable separately:
Using AsiaPac CAPTURE 2.2 (PDF document ~ 2.9 MB)
The CAPTURE database comes with sample documents to help you understand how it works.
Delete these after examining them.
Since you will want to use the built-in NotesTracker
for its extensive usage tracking and other capabilities...
CLICK HERE to download the Tracker Guide
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If you use
Lotus Notes, YOU NEED NOTESTRACKER!
Purchase
a copy
for all your IBM Lotus Notes and Domino
database application usage tracking needs!
Find out about about NotesTracker
here or
here.
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BE SURE TO KEEP A WATCH OUT FOR UPDATES...
They will be announced in our
NotesTracker news weblog.
Click the button below to add
this page to your Internet Explorer favorites ,,,

You will need to
sign the CAPTURE database, in order for
its agents to execute in your Notes/Domino environment.
Therefore you also should download and make use of
yet another FREE application from Asia/Pacific Computer Services ...
Simple Signer - to easily Sign all design elements in a Lotus Notes database
The download is a self-extracting zipped file that when executed yields the CAPTURE database, which you place
in your Lotus Notes data directory.
There's no complicated installation procedure. Just open the extracted CAPTURE database and, in a matter of seconds, you have your simple Customer And
Project Tracking system up and running!
Read the built-in "Help Using" document for database usage guidelines and tips.
You will have
to carry out some basic administrative activities, specifically, the
amendment of the database's ACL (Access Control List) to suit your
individual security requirements. That is, you must modify the ACL to
control who will be database Readers, Authors, Editors and Managers.
As
distributed, the CAPTURE database comes with
the -Default- access level set to "Manager", but this is done only to make
it easy for you to become familiar with the database's functions and
capabilities.
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In the Help Using This
Database document you will
find a section about securing your database. The CAPTURE database is
distributed with certain assumptions in its Access Control List (ACL)
about who will use the database and how (who will be managers, editors,
readers, and so on). If you wish to change the database's ACL, but find
that you don not have Manager access rights needed to make such changes, all you need
do is to make a new copy of the database without copying its ACL,
which gives you the necessary Manager access so you will be able to
adjust the ACL (of the new copy) to meet your needs. Also, don't forget
to get the roles correct, as described in the Help
text. |
In the Help you will
find a section about securing your database. The CAPTURE database is
distributed with certain assumptions in its Access Control List (ACL)
about who will use the database and how (who will be managers, editors,
readers, and so on). If you wish to change the database's ACL, but find
that you don not have Manager access rights needed to make such changes, all you need
do is to make a new copy of the database without copying its ACL,
which gives you the necessary Manager access so you will be able to
adjust the ACL (of the new copy) to meet your needs.
Note: To better secure local copies of CAPTURE databases, the
Access Control List has (in its "Advanced" section) the property "Enforce
a consistent Access Control List across all replicas of the database".
(This might cause you some problems in accessing the database, so it's
important for you to
properly understand how this setting works.)
OPERATING ENVIRONMENT:
CAPTURE operates under IBM Lotus Notes Release 5 or later.
Historically, CAPTURE was only designed to use the IBM Lotus Notes Client.
While a CAPTURE database can be accessed via a web browser, no resource
time was available or expended (because it is a freeware project) to
fully adapt CAPTURE
to the Internet environment. Specifically, the viewing of CAPTURE documents via a browser
should be okay but there are limitations in the way that some field types (Rich Text, keyword lists, etc)
are editable via a web browser.
The added value of the richly-featured IBM Lotus Notes Client is that, for many editing functions
in particular, it provides a notably superior user experience compared with a web browser.
Therefore, to use CAPTURE to its fullest, access a CAPTURE database
using your Lotus Notes client.
Please send us your comments, suggestions, feedback and bug reports so we can improve CAPTURE
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SOFTWARE USAGE TERMS AND CONDITIONS
Copyright: 1999-2006 Asia/Pacific Computer Services Pty Ltd
This Software, the "Customer And Project Tracking +
Usage Reporting Extensions" ("CAPTURE") database for IBM Lotus
Notes/Domino, contains proprietary information of Asia/Pacific Computer
Services Pty Ltd ("APCS") and is
copyrighted and licensed, not sold.
The term "Software" means the original program and all whole or partial
copies of it. A Program consists of machine-readable instructions, its
components, data, audio-visual content (such as images, text, recordings,
or pictures), and related licensed materials.
By installing the Software you agree to these Terms and Conditions and
APCS grants you an unlimited free license to use the
CAPTURE software for personal use or in
your organization and to distribute it on a not-for-profit basis.
The free form of the Software is provided with hidden design and
you shall not modify, translate, disassemble, decompile, or reverse
engineer the Software. If you purchase the tailored (licensed) form
of the Software it will be provided with unhidden design so that its
design elements may be modified and adapted by you to meet your specific requirements.
For both forms you may not remove, alter or deface any proprietary
notices on the Software.
CAPTURE contains a full implementation of NotesTrackerTM software,
and it is important to APCS that you must agree not to violate the Terms
and Conditions of use for NotesTracker which may be viewed at the APCS web
site, on either of the following Web pages:
http://asiapac.com.au/Pricing/Usage_Tracker_pricing.htm
or
http://notestracker.com/Pricing/Usage_Tracker_pricing.htm
Note: you must not transpose the NotesTracker code from CAPTURE
to any of your other databases without purchasing the appropriate full
NotesTracker license.
Because
CAPTURE is free ("freeware") the guarantee of free support is not
included in the license for the Software. APCS may decide to make
reasonable effort to fix problems reported, and enhance functionality
where requested or suggested but APCS reserves the right to charge for
such enhancements and future upgrades or maintenance of this product. If
you wish to modify CAPTURE to better suit your individual requirements, then
APCS is willing to sell CAPTURE to you and provide it without hidden design, in conjunction with
the appropriate NotesTracker license fee, so that your Notes developer can adapt it to meet your needs. (APCS is
also willing to carry out design changes on your behalf, for a reasonable
fee.)
The Software and associated documentation are copyrighted under
international intellectual property laws and are proprietary to APCS. By
installing and using the Software, you agree to comply with these terms
and acknowledge that the Software and documentation contain valuable trade
secrets and other proprietary information belonging to APCS. You agree not
to remove any copyright statement from the Software. |