Notes Tone Unturned
(formerly Asia/Pacific Computer Services, closed down at the end of 2013).
This is now the PERSONAL website of Tony Austin, not a business site.
Do not contact me offering to provide business-related services, such as
Web Design and SEO, marketing campaigns, or any other such proposal.
If you do, you will be billed for wasting my valuable time!

Web Site Philosophy, Policy & Disclaimers
Last updated on 07 July 2018

"We aim to treat you as we would have ourselves treated."
"If you tell the truth you don't have to remember anything" - Mark Twain

    We hope and expect that you'll have a pleasant and fruitful viewing experience at our Web site! We designed it to be content-rich (rather than "cool" or "jazzy") and have tried to make it useful to all site visitors. We've tried to keep it simple in appearance, with a modest use of graphics, so as to keep it nimble. It is mainly a plain-text-based site, using resizable tables, allowing you to adjust across a broad range both the window size and the browser's text size, thereby enabling you to read all the information easily. Our site is best viewed at 1024 x 768 or better resolution. We designed the site primarily for via Internet Explorer (the most popular browser by far, and having several nice extensions), but most (not all) of its features work well enough with other browsers. Pages are designed without frames and with resizable tables, which enables you to adjust both window and text for optimum legibility (and also  facilitates printing).

    Due to resource constraints, we currently have a relatively small number of very information-packed Web pages, some with lots of content. We don't have the resources to split the content into smaller, faster-loading pages so we ask for your understanding and tolerance in waiting for these pages to load. Being experienced IT specialists, we are very aware indeed of Internet performance issues! We designed and tuned each page to load as quickly as possible, generally avoiding use of graphics and using simple HTML in most places. For example, the resolution of the image of the breaking wave that forms the background of our home page is selected according to the resolution of the monitor that you're using: a smaller image being used if it is detected that you're at a low-resolution monitor and larger image being used if you're at a high-resolution monitor. Also, some pages have dynamic links to pages from other Web sites -- such as newsfeeds and search functions -- that we thought would be useful to you. The continuous availability, Web server performance and network link speed of such external sites is beyond our control, and they occasionally slow down the loading of our own site's pages (which would otherwise load much more quickly).

    There always will be some "broken" links to pages on other sites, sometimes referred to as "link rot". We used fixed URLs (or "permalinks") for each of our own Web pages, so that you can always bookmark them. However, many other Web sites (such as news organisations) operate in such a way that links are regularly modified and/or deleted, and it is impossible for us with out extremely limited resources to keep track of such changes. Sometimes the content is moved to other pages on those sites, and If you find any such changed pages would you please advise us of the old and new URLs so that we may update our links. You can click a link at the bottom of many of the our site's pages, designed to make it easy for you to send us with such information via e-mail.

  2. OUR AIM:
    We want this to be truly a "WWW" Web site, and by this we mean: "Win-Win-Win" for all parties ... Firstly, for all site visitors but especially our customers. Secondly, for our business partners on whose behalf we resell and support some outstanding products. And lastly, for ourselves -- by offering superior products, services and information from which we expect YOU will derive great benefit, satisfaction, and enjoyment.

    We strive to solve our customers' problems profitably -- for all parties concerned. With more than three decades of mainstream IT industry experience, we are ready to act as your "right-hand man". We can help you  research IT solutions, act as devil's advocate when you're making tactical or strategic decisions, give you independent assessments of vendor or third-party proposals, act as your troubleshooter and help you to resolve issues. Distance need not be an issue, since many of these things can be done remotely, over the Web and by telephone. We can help you on a short-term, medium-term, fill-in, casual or part-time consulting engagement basis. One of our key operating aims that our customers have appreciated greatly has always been to maintain constant contact and to provide RAPID RESPONSIVENESS -- "same day service".

  3. We have a fundamental belief in -- and continually strive for -- professionalism, good fast service, fair dealing, honesty and transparency. Our links to other Web sites are selected on the basis that we think you will find something of value by visiting those sites, and any quotations from those sites are on a "fair use" basis intended to not be plagiarism but to encourage you to visit the sites.

    We respect your privacy as much as we respect ours.

    Generally you do not need to register and provide any information about yourself (or your organisation) to browse and make use of the APCS Web site. Where we do request registration or otherwise obtain information about you -- via feedback forms, e-mail messages to us, and so on -- we will treat information that you supply to us as confidential, except in cases where you explicitly authorise us to use it otherwise (for example, as a testimonial to our products and services).

  5. On this Web site we strive to provide useful and tangible professional products, services and information. We do not appreciate being on the receiving end of disparaging statements or such activities as spamming, and "free-for-all marketing (FFA)" or "multi-level marketing (MLM)" of non-existent products and services. We strongly discourage activities such as indiscriminately sending bulk e-mail, and will make every effort to avoid being involved with them.

    Similarly, we do not want third parties to contact us asking for their Web sites to be referenced on our site -- usually referred to as "reciprocal linking" or "cross linking" -- unless their sites provide useful information,  products and services. We are strongly averse to the practice of setting up such cross links purely for the purposes of Search Engine Optimization (SEO)" particularly when the other sites have little or no information, products or services complementary to our own site.

  6. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  7. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

    On this Web site, we implicitly acknowledge and honor all references to other organisations and to their products, services and intellectual property and all terms mentioned that are trademarks or service marks or copyright of their owners and developers. Our intention is that such references are provided in good faith as a service to visitors to this Web site.

    In the Useful Resource Links section of this Web site there are extensive lists of links to the Web sites of other parties. We have gathered and categorized these links for our own research purposes and make them available to others as a service. Other site owners and operators are most welcome to quote links to our our own site without the need to contact us for permission, since we consider this to be a normal activity for the public World Wide Web. In some cases, we have also quoted small passages of text from other sites in order to draw attention to the valuable information they contain, and we encourage site visitors to refer to the original Web sites for full details. We regard such small quotations as "fair usage" that should increase visits to the original sites. It is not our intention to plagiarize or misuse the IP of the other author (just as we do not want our own IP to be misused) and have no intention to interfere with the author's ability to promote the work or to prevent the author from selling the work or otherwise benefiting from it.

    Every effort has been made in this Web site to provide information that is as complete, accurate and current as possible. No merchantability, warranty or fitness is implied. The information is provided in good faith on an "as is" basis and should never be relied on as the basis for doing or failing to do something, It is not necessarily professional, scientific, medical, technical or other expert advice, is subject to the usual uncertainties of advanced and technical matter and may not be accurate, current or complete.

    The information is subject to change without notice. Please advise us if you find or consider any information to be inaccurate, incomplete or out of date. Changes may be made at any time to the information, names, text, software, images, pictures, logos, trade-marks, products and services and any other material displayed on, offered through or contained on this site.

    A possibility exists that this site could include inaccuracies or errors due to unauthorized additions, deletions and alterations being  made by third parties illegally gaining access to the site. Although APCS attempts to maintain the integrity and the accuracy of the site, it makes no guarantees whatsoever as to the correctness or accuracy. In the event that you come across any inaccuracy, please inform APCS so that it can be corrected.

    APCS is not responsible for, and has no control over, the privacy practices and content of any other site accessed via the APCS site. Links to other sites -- regarded as potentially useful or interesting to visitors to the APCS site -- are provided as a service only, and do not necessarily represent an endorsement by APCS of the products and services offered by the owners of those other sites. It should be noted that some sites require you to register in some way (for free or for a fee), or may require you to signify your acceptance of a disclaimer or agreement, before you gain access to some or all of their content and services.

    The APCS Web site does not currently use cookie technology, but you should be aware that other Web sites linked to from our site may use them and this is outside our control. (A cookie is a small file sent to and stored on your computer by a Web server. Cookies automatically collect non-personal information and data and use it for such purposes as to recognize you and facilitate your  access to and use of the site during repeat visits, and to allow the site to track your usage behavior and compile aggregate data that will allow the site's operators to improve the site's content.

    To find out more, try take a look at The Definitive Guide to Browser Cookies and also perhaps Cookie Central FAQ to understand cookies a little better. You might also like to read this information from Microsoft: Internet Explorer frequently asked questions about Cookies

    Be sure to visit the website, and perform a Privacy Analysis of YOUR Own Internet Connection as well as reading their useful guide: How cookies track you around the web and how to stop them

    We have an intense dislike of spam (unsolicited e-mails) and spyware, do everything we can to avoid it (a very difficult job indeed) and will not intentionally direct it at our site visitors.

    We use the services of Site Meter and/or StatCounter to gain an indication of the nature and frequency of visits to our Web site. We only do this so that, by monitoring usage patterns, we can gauge the popularity of various parts of the site and improve its general usefulness (by adding new content that we find is being sought after, improving the site's structure and usability, and so on).

    APCS develops its own software products (such as NotesTracker), and also acts as a reseller of software provided by "third parties" (our business partners). IF YOU CHOOSE TO USE SUCH THIRD PARTY SOFTWARE, THEN SUCH USE SHALL BE GOVERNED BY THE THIRD PARTY LICENCE AGREEMENT. APCS IS NOT RESPONSIBLE FOR ANY THIRD PARTY’S SOFTWARE AND SHALL HAVE NO LIABILITY FOR YOUR USE OF THIRD PARTY SOFTWARE. We encourage and expect you to take advantage of any offer of free evaluation of third party software so as to determine whether such software meets your requirements and whether it functions correctly and adequately in your operating environment.

  14. The site was enabled with the Internet Content Rating Association (on 25 August, 2002).

  15. Products sold through the APCS Web site which are not developed by APCS are serviced and supported exclusively by their developers in accordance with terms and conditions specified by the developers for their products. APCS will make every best effort to assist you in contacting and the developer for technical support and customer service.

    Fundamentally it is your responsibility always to take sufficient precautions and ensure that every file that you obtain for your use from ANY Web site -- including this one -- is free of such pernicious agents as viruses, worms, Trojan horses and others of a destructive nature. Click here for assistance in this regard.

    APCS makes every attempt to ensure that its own systems are free of any such infected files for its own protection and for yours, but viruses but can make no guarantees as to the absolute safety of any file and will not be responsible for any damage caused to your system or data by use of downloaded files.

  17. Your use of this site to download any Asia/Pacific Computer Services evaluation software or documentation is your authorization to Asia/Pacific Computer Services to contact you either by phone or electronically for purposes related to the software and documentation that you download.

    Recognizing the global nature of the Internet, you agree to comply with all the legal rules of Australia and the country in which you reside with regard to online conduct and acceptable content.

    Information contained on this website constitutes an invitation to treat. No such information constitutes an offer by us to supply any products or services.



Our Weblogs ... Notes Tone Unturned ~ Basic Questions ~ NotesTracker news

Some useful related links
The Business Software Association of Australia (BSAA) - The Business Software Alliance (BSA)
Australian Information Industry Association - Australian Competition and Consumer Commission (ACCC)
Building Consumer Sovereignty in Electronic Commerce - A best practice model for business
Baker & McKenzie Cyberspace Law and Policy Centre

Australian Federal Privacy Commissioner - Australian Privacy Compliance Centre - Australian Privacy Foundation
Privacy Activism - Electronic Frontier Foundation - ICRA - Internet Content Rating Association
Privacy International - Electronic Privacy Information Center (EPIC) - The Privacy Foundation
International Association of Privacy Professionas (IAPP)

Australian Direct marketing Organisation (ADMA)
ADMA Direct Marketing Code of Practice and the Do Not Contact "Opt out" Service

World Intellectual Property Organization (WIPO) - An Introduction to Intellectual Property in Australia
Australian Copyright Council - Creative Commons license - United States Copyright Office
Department of Communications, Information Technology and the Arts (Australia) >> Intellectual Property
Copyright Basics - Are You a Copyright Criminal? - JISC Fair Dealing Guidelines
Beware the Software Police - the Price of Not Being Vigilant - Software Licensing Costs

Our information-crammed links ... Tips, Tools, Techniques, Services, Resources for Operators, Designers, Developers, Contractors, Consultants, Managers, Marketeers - and general users"Love me and leave me!" ... Please give this web site a rating. Use the e-mail link (at the top of this page) to give us more detailed feedback, and help us make the site better.
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My Weblogs ...
Notes Tone Unturned ~ Basic Questions ~ NotesTracker news ~ Leave Good Enough Alone

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